Our Commitment to You

Because your property is probably your biggest investment, we take our Property Management responsibilities very seriously.

Because your property is probably your biggest investment, we take our Property Management responsibilities very seriously

We are determined to make sure you have peace of mind and that your investment is effective in bringing you a financial return.

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Therefore, our commitment is to:

Speed up the leasing of your property to the right tenant with focused marketing and efficient tenant screening
Maximise your rental return with top market rent
Minimise your expenditure by actively and effectively managing your property
Communicate proactively on all property management issues including maintenance
Provide you with accurate and timely financial accounting and reporting
Give you direct and honest advice and feedback. Our Property Managers are highly professional and always willing to share their extensive experience with you

We Demonstrate our Commitment Through

1

Effective Advertising

Our highly effective advertising and promotion activities include:

  • Listings on leading websites – realestate.co.nz – trademe.co.nz
  • Listings on our own popular website – wkb.co.nz
  • Quality online photographs and descriptions highlighting the character and advantages of your property
  • Highly visible ‘For Lease’ sign placed on your property
  • Viewings available during the week along with regular hosted Open For Inspections

2

Getting the Best Tenants

All prospective tenants are subject to:

  • Comprehensive reference and identity checks including photo identification
  • Employment verification
  • Rental history verification and/or ownership of property
  • Credit checks from Tenancy Information New Zealand (TINZ)
  • Careful screening to ensure the best possible match for your property’s character and location. We present only the best application(s) for your final decision

3

Full Property Management

  • Complete tenancy agreement preparation service
  • Detailed property report with photos before new tenants shift in
  • Comprehensive rent collection, payment and reporting systems
  • Full rent arrears management. We have ZERO TOLERANCE to rent arrears and use a range of electronic systems and processes to follow up on late payments if they occur. All tenants must use an automatic bank transfer for rent payments
  • Full management of maintenance and repairs. We use only licensed, insured and cost effective tradespeople
  • Inspections completed at least 4 times per year

4

Proactive Communication

  • We keep you up to date with all matters relating to your property
  • Our monthly newsletter keeps you informed of property owner and investor issues

5

Easy to Understand Financial Reporting

  • Detailed monthly statements are sent to you
  • We guarantee to have your money transferred into your account within 5 business days of our statement close off date
  • Electronic statements sent by email
  • Detailed financial year-end report of property income and expenditure – potentially saves you hundreds of dollars in accountants fees!

6

Regular Detailed Inspections

  • Inspections occur 4 times per year and highlight any maintenance issues
  • Detailed property report with photos before new tenants shift in
  • At the end of the tenancy, a final inspection is completed using the original report (as above) to assess the property condition and compare it to the beginning of the tenancy (with the exception of fair wear and tear)

To Have the Best Property Management Team in Christchurch Manage Your Property Investment, Contact us today

Get in Touch

Whether you’re looking to Sell a Home, Buy a Home, or Property Management for your Investment Property, our friendly team can do it all.

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